Implementing a Loyalty and Cashback Program to Boost Restaurant Repeat Sales
Retaining existing diners costs significantly less than acquiring new walk‑ins. The SmartApp.az Customer Loyalty & Cashback CRM automates guest recognition and rewards customers on every visit. Explore SmartApp.az loyalty solutions to see how you can boost repeat visits.
Why Loyalty Programs Matter
1. Configuring Cashback Rules & Points Value
Under Settings → Loyalty, define your venue's reward mechanics:
Cashback Percentage: E.g., 5% to 10% earned on total ticket value.
Points-to-Currency Conversion: Transparent credit accumulation.
Redemption Caps: Set maximum ticket allowance payable with points.
2. Customer CRM Directory & Visit Analytics
View complete diner profiles with visit frequency, total lifetime spend, and available reward balances.
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